Refund policy

30-day returns. First size exchange free.

Shop with confidence at The Shapewear Spot. For online orders delivered within the United States, you have 30 days from delivery to request an eligible return or size exchange.

First size exchange is free

If the fit is not right, your first size exchange per order is free within the United States. We cover the prepaid return label and standard shipping for the replacement size of the same style and color, subject to availability. Your original purchase price and applicable discount are honored. If the size you need is unavailable, you may choose an eligible refund or store credit instead. Any shipping costs for an additional exchange will be disclosed before you agree to it.

Return eligibility

Items must be unworn, unwashed, clean, undamaged, free of odors, and returned with their original tags attached and original packaging. You may try on shapewear over underwear to check the fit. Please keep any hygiene liners intact and include your order number or proof of purchase.

Refunds or store credit

You may choose a refund to your original payment method or store credit. For an eligible return for a refund or store credit, we provide a prepaid return label and deduct a $7 return shipping fee from the amount returned. No restocking fee applies. Original shipping charges are not refundable, except when we sent a defective or incorrect item. Refunds reflect the amount actually paid for the returned items, after discounts, plus applicable refundable tax.

Sale and Final Sale items

Discounted items remain eligible under this policy unless they were clearly marked Final Sale before purchase. Final Sale items cannot be returned or exchanged for fit or change of mind. Defective or incorrect items are handled as described below.

Defective or incorrect items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos so we can make it right. We cover the necessary return and replacement shipping, and the $7 return shipping fee does not apply.

How to start a return or exchange

Email info@theshapewearspot.com within 30 days of delivery with your order number, the item, and whether you would like a size exchange, refund, or store credit. We will provide the return label and instructions. Please contact us before mailing your item.

Processing

We inspect returned items upon receipt and notify you of the outcome. Approved refunds are issued within 10 business days after receipt and inspection. Your bank or payment provider may require additional time to post the refund. Approved replacement items are sent after the returned garment has been received and inspected.

This policy applies to online purchases made on or after October 25, 2026. For earlier purchases, the policy provided at the time of purchase applies. This policy does not limit any rights available under applicable law.